Welcome to Granger!
We're excited to begin providing service to you. To help make the transition smooth, we have a few things to share with you.
Explore the information below to learn more about your new service.
- BILLING
- RESIDENTIAL COLLECTION DETAILS
- COMMERCIAL COLLECTION DETAILS
- OBSERVED HOLIDAYS
- DROP-OFF CENTER
Invoices
If you are due to be billed for October, Alchin’s will invoice you at the end of September. All invoices from November forward will come from Granger.
Payments
Please pay any unpaid invoices from Alchin's directly to Alchin's. Please note, you will only be able to pay Alchin's bills by mail or by calling the Alchin's phone number.
After you receive an invoice from Granger, you may use one of the following convenient payment options:
- Autopay—Spend even less time thinking about your trash service when you use this convenient payment method! When you receive your first invoice from Granger, you will be given simple instructions for setting up autopay. If you are currently on autopay with Alchin's, you will need to set up a new autopay with Granger.
- Online Bill Payment—Pay your bill conveniently and securely with our Customer Portal.
- Mail—Send your payment to Granger Waste Services, P.O. Box 22213, Lansing, MI 48909-2213.
- Phone—Call in your payment to 1-888-947-2643.
Paperless Billing
After you receive your first invoice from Granger, please click here to sign up to receive your invoices electronically. This convenient, environmentally friendly option is the best way to receive your invoices from Granger.
Residential Collection Guidelines
- You have a collection day, not a collection time. The timing of your pickup may vary due to many factors. Place your items for collection at the street the night before your collection day.
- Please bag all trash, even if you are using a cart.
- Double bag loose waste like kitty litter, animal waste, sawdust, ashes, insulation and packing peanuts.
- Place long items like broom handles, curtain rods, etc. on the ground beside the trash.
- Please keep the weight of all bags to a maximum of 30 pounds and carts to a maximum of 200 pounds.
- Cart placement is important for safe and efficient collection. Please follow these instructions for placing your cart at the street.
Download a .pdf of the cart placement flyer
Collection Day
Your trash collection day will not change.
Your recycling collection day will not change. However, Granger's recycling schedule is a little different than Alchin's. Please take note of the following:
- If you previously had recycling collection every week, you will continue to have collection every week for now. However, your recycling schedule may change to every other week in the future. We will notify you well in advance of this change.
- If you previously had recycling collection the first and third weeks of the month, you will have recycling collection the week of October 4 and every other week after that. Please refer to the first week recycling calendar to help you remember your recycling week.
- If you previously had recycling collection the second and fourth weeks of the month, you will have recycling collection the week of October 11 and every other week after that. Please refer to the second week recycling calendar to help you remember your recycling week.
Containers
If you have an Alchin's cart or tub, keep using it for now. We’ll replace them with Granger carts in the near future.
Waste Acceptance
To comply with all state rules and regulations and keep you and our associates safe, please follow our waste acceptance guidelines.
Please do not put the following in your trash:
- Open, empty or used beverage containers (with a deposit)
- Whole car or truck tires (scrap tires)
- Grass clippings or leaves
- Used oil (Oil filters must be drained for 24 hours before being placed in trash.)
- Car or truck batteries
- Oil-based paint (Latex paint is allowed, but only if dried.)
- Refrigerants/Freon (must be properly removed from appliances prior to disposal)
- Empty drums (unless clean and crushed)
- Explosives, ammunition or firearms
- Propane or other compressed gas tanks (unless empty and disabled)
Recycling Guidelines
Please visit our Recycling Guidelines page for a description of accepted materials.
Commercial Collection Guidelines
To ensure your container can be safely emptied and service runs smoothly, please take note of the following reminders:
- Follow waste acceptance guidelines carefully.
- Do not overload your container.
- Request a bulk pickup for large items like furniture instead of putting them in your container.
- Use your container for normal business waste. Do not include construction or remodeling debris.
- Avoid blocking your container and/or corral on service days.
Collection Day
Your collection day(s) will not change.
Containers
We will continue servicing your Alchin's container and replace it with a Granger container as needed due to wear and tear.
Waste Acceptance
To comply with all state rules and regulations and keep you and our associates safe, please follow our waste acceptance guidelines.
Please do not put the following in your trash:
- Open, empty or used beverage containers (with a deposit)
- Whole car or truck tires (scrap tires)
- Grass clippings or leaves
- Used oil (Oil filters must be drained for 24 hours before being placed in trash.)
- Car or truck batteries
- Oil-based paint (Latex paint is allowed, but only if dried.)
- Refrigerants/Freon (must be properly removed from appliances prior to disposal)
- Empty drums (unless clean and crushed)
- Explosives, ammunition or firearms
- Propane or other compressed gas tanks (unless empty and disabled)
Granger observes the following holidays:
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
If the holiday falls on a weekday, there will be no service on that day. Residential services on and after the holiday will run one day behind for the remainder of the week; commercial customers may see delays to their service. If the holiday falls on a weekend, there will be no delay to service.
Due to safety issues, the drop-off center has been permanently closed for both trash and recycling.
Our Community
We remain engaged in the
communities we serve.
Our Blog
Read our blog for tips, news and other useful information.
