CITY OF MT. PLEASANT

Granger Waste Services is proud to be the exclusive waste hauler for the City of Mt. Pleasant.

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We appreciate the opportunity to provide service for your community.

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We are pleased to provide weekly trash collection and every other week recycling to residents. Additional services, such as large item disposal and large container rental are also available.

Sign up for service here. Enter your service address in the location box under Residential Services to get started.

Once you have signed up for service, you’ll have access to Granger’s Customer Portal for convenient account management.

CUSTOMER GUIDE

 



Trash Collection
There are two options for weekly trash service:

Regular Curby Cart

  • $9.76/month
  • Holds up to 7 kitchen trash bags
  • 43.5” high (including lid), 29.2” wide, 33.3” deep
  • Up to (3) extra bags may be placed out each week. (A $2 charge for each additional bag will be reflected on your invoice.)

Small Curby Cart

  • $8.78/month
  • Holds up to 5 kitchen trash bags
  • 41.3” high (includes lid), 26.7” wide, 28.1” deep
Recycling Collection
Every other week recycling service with a cart is part of Granger service. Please note, recycling collection is not available without Granger trash service.

Curby Recycler Cart

  • $3.16/month
  • 43.5” high (including lid), 29.2” wide, 33.3” deep
  • See recycling guidelines section for accepted materials and instructions.
Large Item Collection

If you have items too large to put in your cart, like furniture or appliances, we are happy to dispose of these items.  Please schedule collection of these items  in your Customer Portal account.

Large Temporary Container Rental

A variety of sizes of large, temporary containers are available for big cleanup and remodeling projects. Learn more here or conveniently schedule service in your Customer Portal account.



Collection Schedule

Trash and recycling are collected on the same day of the week. Trash is collected weekly. Recycling is collected every other week.

Use the map to find your trash day and recycling day and week. Zoom in to find your address and click on the pin to pop up your service day/week. Or click the icon in the corner of the map to get a full screen map and search for your address.

Once you have determined your recycling day and week, click on the appropriate link below the map to view, download and print your recycling schedule.

Please note, all those with a Wednesday or Thursday TRASH day will be serviced the week of  December 30 and their first service day will be delayed one day due to the New Year’s Day holiday. 

All those with a Monday or Tuesday TRASH day will have their first service day the week of January 6 and will not be delayed by the holiday.

Those with a Wednesday or Thursday RECYCLING day will see a one-day delay to their first collection only if they are on Week B.

Monday (Week A)
Tuesday (Week A)
Wednesday (Week A)
Thursday (Week A)

Monday (Week B)
Tuesday (Week B)
Wednesday (Week B)
Thursday (Week B)

Trash Service Guidelines

  • Trash service includes weekly collection with a Curby cart. If you have extra trash that won’t fit in your cart, see the section called “Extra/Oversize Trash” for instructions.
  • Residential trash service is for normal household trash and does not include construction and/or remodeling debris.
  • Be sure to follow waste acceptance guidelines carefully.
  • Please bag all your trash before putting it in your cart. This helps ensure we can contain the trash when it’s being dumped.
  • Double bag loose waste like kitty litter, animal waste, sawdust, ashes, insulation and packing peanuts.
  • Please limit weight of the trash in your cart to 200 pounds or less and limit your trash bags to 30 gallons or less and 30 pounds or less.
When To Put Your Items Out
We will always communicate with you ahead of time if we need to change your collection day for any reason. However, due to various factors, we can’t guarantee that your trash and recycling will be picked up at the same time every week. The best way to ensure it is collected is to put it out the night before your collection day.

For more information, read our blog post.

Recycling Guidelines

Recycling is collected every other week using your Curby Recycler cart (with the yellow lid).

  • Recyclables do not need to be sorted.
  • Do not bag recyclables. Put them loose in your recycling cart (Curby Recycler).
  • Accepted items include cardboard; plastic bottles, tubs, jugs and containers; mixed paper; metal cans and aluminum; boxboard; and clear glass (updated 1-8-24). Items that are not accepted may be left.
Winter Collection Guidelines
  • Be sure your cart and bags are not obstructed or buried by snow.
  • Keep your cart out of the street to avoid any plow truck casualties.
  • Make sure your cart can be closed all the way so snow and rain can’t get in. This will help keep the contents from freezing. Whenever trash is frozen to the container, we may have trouble emptying all of it.
  • Remember that uncontrollable weather situations, such as steep grades that are icy or snowy, dirt roads that become very icy, lack of turnaround space due to areas not plowed, very low wind chill factor, reduced visibility due to blizzard conditions or freezing rain or closed or unplowed roads with deep snow, may affect our ability to service your account.
Missed Collections

Occasionally, your trash won’t get picked up on your collection day. There may be a good reason for the delay, such as not being out when the truck was at your house or a holiday or weather delay, but it could be a mistake on our part.

In most cases, we won’t be able to return to your house that week, but we’ll be happy to pick up any extras on your next collection day. If you’re not sure why your collection was missed or can’t wait until the next collection, please contact us.

For more information, read our blog post.




General Information

  • All residents receive a Curby cart (with a brown or black lid) for trash and a Curby Recycler cart (with a yellow lid) for recycling.
  • All carts are the property of Granger, but are yours to use for the duration of your service with us. That’s good news for you because it means that if your cart is damaged due to our actions or normal wear and tear, we’ll replace it.
  • Please note that personal containers should not be used for trash or recycling.
  • When you first receive your carts, you may notice that the lids may not close completely. This is a result of the way carts are stored and transported and is only temporary. The lids will return to their normal position after a few days.
Cart Placement
How you place your carts is important. It means your collection will be accomplished most efficiently and in the safest way possible for our associates. Please follow these guidelines when placing your carts at the street.

Download a copy of the cart placement flyer

For more on cart placement, see our blog post.

Caring for Carts
Please treat your cart nicely! We ask that you don’t overload it or place anything that could damage it (hot ashes, for example) in your cart.

Just like anything else that holds trash, carts can get smelly. Please don’t ask us to replace your cart because it smells. Bagging all your trash and cleaning the cart periodically will help with odor issues.

You can find more suggestions in our blog post. And once it is dirty and smelly, it’s simple to clean it. For step-by-step instructions, read our blog post.

Replacement
If a new cart shows up at your home, it may be because our driver has noticed some damage to the cart. For those rare situations when you actually need your cart replaced, you can request a new cart by filling out the request form.


Residential customers are billed monthly in advance for trash service. Bills are sent on the first of the month (or the following Monday if the first falls on a weekend) and are due on the 25th of the month.

Paperless Billing

Paperless billing is a convenient, environmentally friendly option and is the best way to receive your invoices from Granger.

To sign up for paperless billing, log in to your Customer Portal account and click on the orange “Sign Up for Paperless Billing” button on your dashboard.

Autopay

Spend even less time thinking about your trash service when you use this convenient payment method! With autopay, your card is automatically charged when your bill is due. To sign up, log in to your Customer Portal account and click on the orange “Sign Up for Autopay” button on your dashboard.

Payment Options

Online Bill Pay
Pay your bill conveniently and securely with our Customer Portal.

By Mail
Be sure to make your check out to Granger Waste and write your Granger account number in the memo. Send your check to: P.O. Box 22213, Lansing, MI 48909-22213.

By Phone
Call our office at 1-888-947-2643 to pay your bill over the phone.

Nonpayment

If you are unable to pay your bill when it is due, please contact us to let us know. We will do our best to work with you to avoid an interruption in service. However, if your bill remains unpaid, there will be late fees and we will have to discontinue your service.




Holiday Schedule

If the holiday falls on a weekday, services on and after the holiday will run one day behind for the remainder of the week. If the holiday falls on a weekend, there will be no delay to service.

Granger observes the following holidays:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day
Weather Delays
While we will always do our best to service you on your collection day, on rare occasions, we may be unable to service your account or may delay service due to challenging weather conditions which impair our access or compromise the safety of our associates.

When that happens, we will do our best to notify you by phone or email and will be happy to pick up any extras you have on your next scheduled collection day.

In very rare cases of extreme weather conditions, we may cancel service completely for the day and push collections to the following day. When this happens, we will post updates on our website and Facebook page.

Access Issues
At times, due to construction or other factors which limit or prohibit access, we may be unable to service your account. When this happens, we may request that you bring your items to a cross street for collection or delay service until the following week. We will do our best to communicate these circumstances using email or phone.


FREQUENTLY ASKED QUESTIONS

When does Granger trash/recycling service begin?

Service begins the week of January 1, 2025.

Do I need to sign up for service? How do I sign up?

In early October, Granger will mail simple instructions for signing up and choosing a Curby trash cart size. The mailing will be sent to property addresses and rental property owners. Sign up should be completed by November 15, 2024. Residents can sign up here by entering their service address in the location box under Residential Services, then following the prompts.

When will I receive my Granger carts?

Curby carts for trash and recycling will be delivered during the month of December 2024.

What are the advantages of using a Curby cart?

  • Carts make it a breeze to take your trash and recycling out to the street. It’s a lot easier to roll a Curby cart than to lug your own trash container or bags out each week.
  • Carts protect your trash and recycling from the elements and the wildlife. Your trash won’t get soggy and messy from rain or snow, won’t blow into your yard or become a meal for local raccoons.
  • Carts are better than customer containers because they are stronger and made to withstand severe conditions. They are also owned by Granger and, in most cases, Granger is responsible for repairing and/or replacing carts when they are damaged or stolen.

What if I can’t manage a cart?

We think you will find that using a cart is much easier than just using bags. The wheels and sturdy handle mean it can be wheeled to the street, making moving it manageable for almost anyone. Front-of-house service is available at no additional charge when all members of a household have physical limitations preventing them from taking wheeled carts to the street.

What if I don’t have room to store such a big cart?

Due to their durability, carts can be stored outside. They don’t need to be kept in a garage, carport or shed, unlike bags of trash. (Per City Ordinance: Carts may be stored in a side or backyard. Carts cannot be stored in front yards.)

What if I have concerns that a cart will take up too much room in my garage?

While Granger carts may seem large, their footprints are quite small. Most of a cart’s capacity is in its height. It doesn’t take up much more space on the floor of a garage than a bag of trash would.