Archives: FAQ
Does Granger offer large container rentals?
Posted on: February 8, 2016
Containers are available in different sizes to meet the needs of your remodeling or cleanup project. Pricing varies depending on container size, your location and the number of days needed. All containers must be prepaid prior to delivery. More information about container rental can be found here.
How do I find out my collection time?
Posted on: February 8, 2016
At Granger, you have a collection day, not a collection time. Your pickup time may be influenced by many factors, such as weather, staffing and equipment, and cannot be guaranteed. To ensure your trash, recycling and yard waste will be picked up, please have your items out the night before your collection day.
What should I do if I can’t pay my bill?
Posted on: February 8, 2016
If you find you can’t pay your bill, please call our office at 517-372-2800 or 1-888-947-2643 to let us know. We will do our best to work with you to avoid a service interruption.
When is my bill due?
Posted on: February 8, 2016
All residential and commercial customers are billed monthly. The payment due date can be found on your invoice.
Do you offer incentives for referring customers?
Posted on: February 8, 2016
Yes. Residential customers with weekly trash service are eligible to receive a free month of trash service when they refer others who sign up for service. The new customer must mention the referring customer when signing up for service.
How can I dispose of a large item like a couch or television?
Posted on: February 8, 2016
We are happy to dispose of large items for you. Charges vary based on the type of item. To schedule a bulk item collection, fill out the online bulk item pickup form. You can also haul the item yourself to one of the Granger Disposal Centers. For locations, hours and pricing, visit our Disposal Center... Continue reading
Which holidays will affect my service?
Posted on: February 8, 2016
Granger recognizes the following major holidays: New Year’s Day Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day All Granger offices and operations are closed for these holidays. If the holiday falls on a weekday, services on and after the holiday will run one day behind for the remainder of the week. If the... Continue reading