• Regular cart service includes weekly collection with a cart and three additional bags outside the cart each week. Small cart service includes only what is inside the cart.
• Residential trash service is for normal household trash and does not include construction and/or remodeling debris.
• Be sure to follow waste acceptance guidelines carefully.
• Please bag all your trash before putting it in your cart. This helps ensure we can contain the trash when it’s being dumped.
• Double bag loose waste like kitty litter, animal waste, sawdust, ashes, insulation and packing peanuts.
• Please limit weight of the trash in your cart to 200 pounds or less and limit your trash bags to 30 gallons or less and 30 pounds or less.

Every Granger customer has a collection day, not a collection time. We will always communicate with you ahead of time if we need to change your collection day for any reason. However, due to various factors, we can’t guarantee that your trash will be picked up at the same time every week. The best way to ensure it is collected is to put it out the night before your collection day.

For more information on why you have a collection day, not a collection time, read our blog post.

Disposal of one item each week that is too large to put in your cart, like furniture or appliances, is included with your service. However, you must call us at 1-888-347-9643 or complete the the bulk request form ahead of time to schedule this service.

Recycling is collected every other week using your Curby Recycler cart (with the yellow lid) or recycling tub.

• Recyclables do not need to be sorted.
• Do not bag recyclables. Put them loose in your recycling cart (Curby Recycler) or tub.
• Accepted items include cardboard; plastic bottles, tubs, jugs and containers; mixed paper; metal cans and aluminum; and boxboard. Items that are not accepted may be left. More specific recycling guidelines and a collection calendar can be found here.

Weekly yard waste collection is available to residents seasonally (April – November).

• Your service includes collection of four paper yard waste bags, four 32-gallon trash cans (contents unbagged and container marked with an X), four small bundles or a combination of four of any of these each week.
• Brush and tree trimmings should be no longer than 4′ and less than 2″ in diameter. Tie with string or twine into 12″ bundles.
• Animal waste, rocks, dirt, sod, plastic and other trash should not be mixed in with yard waste.
• Paper yard waste bags should not weigh more than 30 lbs.

• Be sure your cart and bags are not obstructed or buried by snow.
• Keep your cart out of the street to avoid any plow truck casualties.
• Make sure your cart can be closed all the way so snow and rain can’t get in. This will help keep the contents from freezing. Whenever trash is frozen to the container, we may have trouble emptying all of it.
• Remember that uncontrollable weather situations, such as steep grades that are icy or snowy, dirt roads that become very icy, lack of turnaround space due to areas not plowed, very low wind chill factor, reduced visibility due to blizzard conditions or freezing rain or closed or unplowed roads with deep snow, may affect our ability to service your account.

Occasionally, your trash won’t get picked up on your collection day. There may be a good reason for the delay, such as not being out when the truck was at your house or a holiday or weather delay, but it could be a mistake on our part.

In most cases, we won’t be able to return to your house that week, but we’ll be happy to pick up any extras on your next collection day. If you’re not sure why your collection was missed or can’t wait until the next collection, please contact us.

For more information, read our blog post.