• Trash service includes weekly collection with a cart and up to three additional bags of trash outside your cart each week.
• Residential trash service is for normal household trash and does not include construction and/or remodeling debris.
• Be sure to follow waste acceptance guidelines carefully.
• Please bag all your trash before putting it in your cart. This helps ensure we can contain the trash when it’s being dumped.
• Double bag loose waste like kitty litter, animal waste, sawdust, ashes, insulation and packing peanuts.
• Please limit weight of the trash in your cart to 200 pounds or less and limit your trash bags to 30 gallons or less and 30 pounds or less.

Every Granger customer has a collection day, not a collection time. We will always communicate with you ahead of time if we need to change your collection day for any reason. However, due to various factors, we can’t guarantee that your trash will be picked up at the same time every week. The best way to ensure it is collected is to put it out the night before your collection day.

For more information on why you have a collection day, not a collection time, read our blog post.

Collection of one bulk item (mattresses, stoves, furniture, etc.) per week is included in your service at no additional charge. Additional bulk items can also be collected for a charge. For all bulk collections, please contact us at least 48 hours in advance of your service day by completing the bulk request form or calling 1-888-947-2643.

Recycling is collected every other week using your Curby Recycler cart (with the yellow lid).

• Recyclables do not need to be sorted.
• Do not bag recyclables. Put them loose in your recycling cart (Curby Recycler).
• Accepted items include cardboard; plastic bottles, tubs, jugs and containers; mixed paper; metal cans and aluminum; boxboard; and clear and colored glass. Items that are not accepted may be left. More specific recycling guidelines and a collection calendar can be found here.

Weekly yard waste collection (April – November) is included in your service. You may put up to 10 paper yard waste bags of or small bundles (or a combination of both) out each week. Guidelines are as follows:

• Brush and tree trimmings should be no longer than 4’ and less than 2’ in diameter.
• Brush and trimmings should be tied into 12” bundles.
• Animal waste, twine, plastic and other non-organic waste should not be mixed in with yard waste.

• Be sure your cart and bags are not obstructed or buried by snow.
• Keep your cart out of the street to avoid any plow truck casualties.
• Make sure your cart can be closed all the way so snow and rain can’t get in. This will help keep the contents from freezing. Whenever trash is frozen to the container, we may have trouble emptying all of it.
• Remember that uncontrollable weather situations, such as steep grades that are icy or snowy, dirt roads that become very icy, lack of turnaround space due to areas not plowed, very low wind chill factor, reduced visibility due to blizzard conditions or freezing rain or closed or unplowed roads with deep snow, may affect our ability to service your account.

Occasionally, your trash won’t get picked up on your collection day. There may be a good reason for the delay, such as not being out when the truck was at your house or a holiday or weather delay, but it could be a mistake on our part.

In most cases, we won’t be able to return to your house that week, but we’ll be happy to pick up any extras on your next collection day. If you’re not sure why your collection was missed or can’t wait until the next collection, please contact us.

For more information, read our blog post.