• Trash service includes weekly collection with a cart and two additional bags outside the cart each week. If you have more than two additional bags of trash or large items that don’t fit in your cart, see the sections called “Extra Bags” or “Oversized Trash” for instructions.
• Residential trash service is for normal household trash and does not include construction and/or remodeling debris.
• Be sure to follow waste acceptance guidelines carefully.
• Please bag all your trash before putting it in your cart. This helps ensure we can contain the trash when it’s being dumped.
• Double bag loose waste like kitty litter, animal waste, sawdust, ashes, insulation and packing peanuts.
• Please limit weight of the trash in your cart to 200 pounds or less and limit your trash bags to 30 gallons or less and 30 pounds or less.
• Please note we will not collect trash from personal containers.

Every Granger customer has a collection day, not a collection time. We will always communicate with you ahead of time if we need to change your collection day for any reason. However, due to various factors, we can’t guarantee that your trash will be picked up at the same time every week. The best way to ensure it is collected is to put it out by 7 a.m. on your collection day.

For more information on why you have a collection day, not a collection time, read our blog post.

Bag tag service is available for those who need to dispose of only a small volume of trash each week. This service pay-as-you-throw trash collection without a cart. Each bag set out for disposal must have a tag.

Bag tags can be purchased from the Village office.

We are happy to collect occasional extra bags or larger items that don’t fit in your cart, but you must schedule and prepay for these items at least 48 hours in advance of your service day. Please complete the bulk request form or call 1-888-947-2643.

• Be sure your cart and bags are not obstructed or buried by snow.
• Keep your cart out of the street to avoid any plow truck casualties.
• Make sure your cart can be closed all the way so snow and rain can’t get in. This will help keep the contents from freezing. Whenever trash is frozen to the container, we may have trouble emptying all of it.
• Remember that uncontrollable weather situations, such as steep grades that are icy or snowy, dirt roads that become very icy, lack of turnaround space due to areas not plowed, very low wind chill factor, reduced visibility due to blizzard conditions or freezing rain or closed or unplowed roads with deep snow, may affect our ability to service your account.

Occasionally, your trash won’t get picked up on your collection day. There may be a good reason for the delay, such as not being out when the truck was at your house or a holiday or weather delay, but it could be a mistake on our part.

In most cases, we won’t be able to return to your house that week, but we’ll be happy to pick up any extras on your next collection day. If you’re not sure why your collection was missed or can’t wait until the next collection, please contact us.

For more information, read our blog post.